Job Description:
Do you enjoy helping people feel welcome and creating great guest experiences? We are looking for a friendly, reliable, and enthusiastic team member to join our motel team as a Casual Guest Services Receptionist & All-Rounder.
About the Role:
As one of the first faces our guests see, you will play an important role in ensuring every guest has a comfortable and enjoyable stay.
Key Responsibilities:
- Welcome guests with a warm and friendly attitude
- Handle phone, email, and online reservations
- Process payments, check-ins, and check-outs
- Provide local information and recommendations about Horsham and the surrounding region
- Maintain a neat, professional, and guest-ready reception area
Additional Duties: (during quieter periods at reception)
- Strip beds and assist housekeeping staff as required
- Wash, dry, and replenish dishes in guest rooms
- Count and organise linen deliveries
- Prepare breakfast order trays and deliver breakfast to guest rooms
- Assist with general motel operations as needed
About You:
- Customer-focused with a positive and professional attitude
- Excellent communication and interpersonal skills
- Enjoy working as part of a team
- Comfortable using computers and learning new systems
- Experience with RMS or other hotel reservation systems is preferred
- Flexible and available to work weekends when required
- Previous hospitality experience is desirable, but not essential—we are happy to train the right person
Why Join Us?
- Work with a supportive and friendly team
- Be part of an award-winning property
- Gain valuable hospitality and customer service experience
- Enjoy a varied role where no two days are the same
To apply, please email your resume to:
enquiries@mayparkmotorlodge.com.au
We look forward to hearing from you. :)